Our goal is to provide you, our customer, with a quality experience, meeting or exceeding your expectations, each and every time you use our service. We want your experience with us to be so pleasant that you recommend our service to your friends, family and others.”
We view the opportunity to serve you as a privilege. We operate in a competitive environment and understand that you have options. We at HOTREMIT appreciate comment from a customer whether you happy, have a suggestion or for some reason we have caused any inconvenience. The quality of your experience is proportional to the quality of our efforts. As such, we view our relationship with you as a shared experience.
Should we be deficient in our services in any way and/or you have a grievance on any nature with our services , we provide the following options to reach us to air your grievance.
Email : firstname.lastname@example.org
Online and on Mobile Browser: http://help.hotremit.com
Call Toll Free at : 1800 425 7311 ( between 7 AM and 11 PM )
Nodal Officer (Level - 1)
Prasanna Kumar Vemula
Mobile : 9346007575
Email : email@example.com
Nodal Officer (Level - 2)
Mobile : 8008007575
Email : firstname.lastname@example.org
Nodal Officer (Level - 3)
Mobile : 9393333397
Email : email@example.com
We assure you that every comment and complaint is taken with utmost seriousness it deserves. We also assure you that
If your experience with us has not met your expectations, then please let us know. While we work hard to ensure that you are happy, we may occasionally fall short. If we do, then we ask that you let us know about it, and give us an opportunity to make it right. We hope you find this to be a fair approach.
We’re glad you chose Hotremit and we look forward to a long and mutually beneficial relationship.
Thanks for being our customer!